Safeguarding Adults At Risk policies
Section 1: Adults at risk Safeguarding Policy Statement
Section 2: Recruitment and Selection of Volunteers and Staff
Section 3: Provision of Services
Section 4: What is Abuse of Adults at risk?
Section 5: Concerns and Disclosures
Section 6: Procedures For Reporting and Recording
Section 7: Code of Behaviour
Section 8: Guidelines For Sharing Information
Appendix 1: Designated Safeguarding Officers
Appendix 2: Reporting Procedures
Appendix 3: Adults at risk Safeguarding Report
Appendix 4: Useful Reading
Appendix 5: Aide Memoire
Safeguarding adults at risk is a matter of priority for Rosie’s Trust. Many of our beneficiaries are deemed as ‘adults at risk of harm’ in accordance with the definition outlined in the Northern Ireland Regional Adult Safeguarding policy, ‘Adult Safeguarding: Prevention and Protection in Partnership’.
Rosie’s Trust Policy and Procedures provides guidance in relation to adult safeguarding and details what is expected from staff and volunteers. The ‘Adult Safeguarding: Prevention and Protection in Partnership’ and Volunteer Now’s ‘Keeping Adults Safe: A Shared Responsibility’ have been key documents in the development and review of this policy.
The majority of adults live full, independent lives free from harm caused by abuse, exploitation or neglect. However, there is a growing recognition that some adults, for a wide variety of reasons, may have been harmed or may be at risk of harm. The full extent of the incidence of harm caused to adults in Northern Ireland is not known but it is suspected to be significantly under-reported.
Abuse is a violation of an individual’s human and civil rights. Adults may be abused regardless of their age, gender, religious belief, racial origin, culture or disability. They are usually (but not always) abused by people they know and trust.
Everybody has a responsibility for the safety of adults at risk (adult safeguarding is everyone’s business) and in accordance with relevant legislation, Rosie’s Trust, as an organisation that has contact with adults at risk, has both a moral and legal obligation to ensure proper procedures are in place for their safeguarding. The staff and volunteers of Rosie’s Trust are committed to promoting the welfare of adults at risk and safeguarding them from harm.
Rosie’s Trust operates a zero-tolerance of abuse wherever it occurs or whoever is responsible.
Our Safeguarding policy details how this will be done and outlines the practical steps Rosie’s Trust will take in the form of robust procedures supported by clear guidelines.
The purpose of this document is also to ensure that staff and volunteers are aware of the issues that can cause harm to adults at risk, know how to respond to concerns relating to the possibility of an individual suffering harm, and so help protect adults at risk.
The safeguarding policy applies to and is ‘owned’ by everyone involved with our organisation, including our Trustees, volunteers, staff, adults at risk and their carers, advocates and visitors.
We also acknowledge the rights of adults at risk and make a clear commitment to uphold those rights by creating and maintaining an environment which aims to ensure, as far as possible, that adults who access Rosie’s Trust services are kept free from abuse and exploitation.
We will endeavour to safeguard the adults we work with and care for by:
A copy of this document will be given to all of our volunteers and staff.
It can be accessed at www.rosiestrust.org
Section 1: Adult Safeguarding Policy Statement
1.0 The scope of this policy
This Adult Safeguarding Policy is intended to cover all functions and services of Rosie’s Trust where there is the potential for direct or indirect contact with adults at risk of harm.
Everyone involved in Rosie’s Trust is expected to comply with this policy and follow the procedures, which protect adults at risk from harm.
1.1 Who is an ‘adult at risk of harm’ and an ‘adult in need of protection’?
An ‘Adult at risk of harm’ is a person aged 18 or over, whose exposure to harm through abuse, exploitation or neglect may be increased by their:
Personal characteristics may include, but are not limited to, age, disability, special educational needs, illness, mental or physical frailty or impairment of, or disturbance in, the functioning of the mind or brain.
Life circumstances may include, but are not limited to, isolation, socio-economic factors and environmental living conditions.
The risk to adults may be greater when:
Adult in need of protection
An ‘Adult in need of protection is a person aged 18 or over, whose exposure to harm through abuse, exploitation or neglect may be increased by their:
The decision as to whether the definition of an ‘adult at risk’ or an ‘adult in need of protection’ is met will demand the exercise of professional judgement applied on a case by case basis.
Fig 1- Adult Safeguarding Continuum from NI regional Policy Adult Safeguarding: Prevention and Protection in Partnership
1.2 Legal Context
Adults at risk are protected in the same way as any other person against criminal acts. If a person commits theft or perpetrates violence, whether physical or sexual, against an adult at risk s/he should be dealt with through the criminal justice system, in the same way as in cases involving any other victim.
Where there is a reasonable suspicion that a criminal offence may have occurred, it is the responsibility of the Police to investigate and make a decision about any subsequent action.
The Police should always be consulted about criminal matters.
There are a number of pieces of legislation relating to safeguarding and protecting Adults at risk, which can be accessed through www.opsi.gov.uk
The Human Rights Act 1998 (enacted 2000) – The rights of Adults at risk to live a life free from neglect, exploitation and abuse are protected by the Human Rights Act 1998. Specifically, a vulnerable adult’s right to life is protected (under Article 2); their right to be protected from inhuman and degrading treatment (under Article 3); and their right to liberty and security (under Article 5).
Some other relevant legislation:
1.3 Values and Principles Underpinning This Policy
Our policy is underpinned by the 5 key principles outlined in the NI regional policy, ‘Adult Safeguarding: Prevention and Protection in Partnership’.
1) A Rights-Based Approach: To promote and respect an adult’s right to be safe and secure; to freedom from harm and coercion; to equality of treatment; to the protection of the law; to privacy; to confidentiality; and freedom from discrimination.
(2) An Empowering Approach: To empower adults to make informed choices about their lives, to maximise their opportunities to participate in wider society, to keep themselves safe and free from harm and enabled to manage their own decisions in respect of exposure to risk.
(3) A Person-Centred Approach: To promote and facilitate full participation of adults in all decisions affecting their lives taking full account of their views, wishes and feelings and, where appropriate, the views of others who have an interest in his or her safety and well-being.
(4) A Consent-Driven Approach: To make a presumption that the adult has the ability to give or withhold consent; to make informed choices; to help inform choice through the provision of information, and the identification of options and alternatives; to have particular regard to the needs of individuals who require support with communication, advocacy or who lack the capacity to consent; and intervening in the life of an adult against their wishes only in particular circumstances, for very specific purposes and always in accordance with the law.
(5) A Collaborative Approach: To acknowledge that adult safeguarding will be most effective when it has the full support of the wider public and of safeguarding partners across the statutory, voluntary, community, independent and faith sectors working together and is delivered in a way where roles, responsibilities and lines of accountability are clearly defined and understood. Working in partnership and a person-centred approach will work hand-in-hand.
In addition, Rosie’s Trust services are underpinned by the following values:
1.4 Management Roles and Responsibilities
1.5 Trustees, Staff & Volunteers Roles and Responsibilities
Our Trustees, Volunteers & Staff members have a duty to adhere to the Adult Safeguarding Policy and Procedures and to notify our Safeguarding Officer/Adult Safeguarding Champion on any matters regarding safeguarding adults at risk.
Trustees, Volunteers & Staff are also responsible for ensuring that they undertake the relevant training identified for their role.
Rosie’s Trust will provide suitable training in adult safeguarding to volunteers and staff working or coming into contact with adults at risk of harm.
In general, this training will be at three levels:
Level 1- All staff and volunteers within the organisation. The objectives will be to:
Level 2 – Training for Managers Including Development Officers and Volunteer Coordinators
Managers will complete Level 1 training and an additional session covering:
Training attendance records will be kept and updated.
1.7 Third Party Organisations
Rosie’s Trust requires all organisations that are funded by Rosie’s Trust to provide services, to have an acceptable Adult Safeguarding Policy in place.
As a minimum requirement, all such organisations must accept and apply the standards as outlined within this Policy.
This safeguarding policy, procedures, guidelines and Code of Behaviour will be subject to an annual review by our Trustees and Management to ensure that they are fit for purpose and a full review of the policy will be carried out every three years. However, an earlier review may be directed by the Trustees, particularly in circumstances where changes to the law or to the organisation require it.
Section 2: Recruitment and Selection of Volunteers & Staff
2.0 Rosie’s Trust will operate established recruitment and selection procedures for positions where there is significant contact with adults at risk. These will include, where appropriate, an AccessNI disclosure check. Roles which are Regulated Activity will have a full Enhanced Disclosure check with barred list, in accordance with the Safeguarding Vulnerable Groups (NI) Order 2007 (as amended by the Protection of Freedoms Act 2012).
2.2 Rosie’s Trust will take all reasonable steps to ensure that in its recruitment and selection of staff and volunteers it pays due regard to ensuring that:
Section 3: Provision of Services
The following are areas of activity, which are especially relevant in the present context:
1) There will be an induction process for new staff and volunteers into the organisation, and the post / role. This will include:
2) There will be a probationary period for staff and trial/settling in period for volunteers (6 months) there will be a review of the staff member’s/volunteers progress in post/role at the end of this period. In cases where there are concerns about a staff member’s/volunteer’s performance, it may be necessary to extend their probationary/trial period, or to terminate their services/end the volunteering relationship altogether.
3) There will also be an annual appraisal of staff and annual review for volunteers to assess and give feedback to individuals on their general performance, and to give recognition for the good work they are doing and to help develop their skills further. A written record will be kept of training completed, support and supervision provided, and the annual appraisal.
4) There will be regular contact with our Volunteers – through the following:
Rosie’s Trust will operate an ‘open door’ policy for service users and volunteers to contact the Operations Manager if they have any concerns.
5) Effective management practices and effective working practices (including the establishment of safeguards through the organisation of work). For example, the Code of Behaviour will be communicated to all staff and volunteers.
6) The promotion of awareness and sensitivity in relation to adult safeguarding issues.
7) Apart from induction, staff and volunteers will receive training, including adult safeguarding training, appropriate to their work/volunteering role. This training will be reviewed and updated regularly in line with changing legislation and practice. A good understanding of the nature of adult abuse is essential to help staff and volunteers to be alert to signs that an adult may have been abused and there will be formal training on adult safeguarding issues (e.g. how to effectively operate relevant procedures and how to address concerns about adults at risk’ safety). Training records will be maintained.
8) There are policies regarding external reporting (and the waiving of confidentiality) in respect of relevant “disclosures and relevant apparently well-founded concerns”, which are made to staff / volunteers, regardless of whether such disclosures or concerns relate to the alleged misbehaviour of a staff member, or of another person.
9) There are Code of Behaviour provisions.
Section 4: What Is Abuse?
4.0 What Constitutes Abuse?
Abuse is a violation of an individual’s human and civil rights by any other person or persons. Many incidents of abuse are criminal acts.
The abuse of adults at risk is outlined within the regional policy as:
‘Abuse is ‘a single or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust, which causes harm or distress to another individual or violates their human or civil rights’*.
Abuse is the misuse of power and control that one person has over another. Abuse may be perpetrated by a wide range of people, including those who are usually physically and/or emotionally close to the individual and on whom the individual may depend and trust. This may include, but is not limited to, a partner, relative or other family member, a person entrusted to act on behalf of the adult in some aspect of their affairs, a service or care provider, a neighbour, a health or social care worker or professional, an employer, a volunteer or another service user. It may also be perpetrated by those who have no previous connection to the victim**.
*Action on Elder Abuse: definition of abuse 1993 which can be accessed at: htp://www.elderabuse.org.uk/Mainpages/Abuse/abuse.html. This was later adopted by the World Health Organisation – http://www.who.int/ageing/projects/elder_abuse/en/
** Adult Safeguarding Prevention and Protection in Partnership July 2015
The regional policy “Adult Safeguarding: Prevention and Protection in Partnership” also outlines the main forms of abuse:
Female Genital Mutilation (FGM) is considered a form of physical AND sexual abuse.
Sexual violence and abuse can take many forms and may include non-contact sexual activities, such as indecent exposure, stalking, grooming, being made to look at or be involved in the production of sexually abusive material, or being made to watch sexual activities. It may involve physical contact, including but not limited to non-consensual penetrative sexual activities or non-penetrative sexual activities, such as intentional touching (known as groping).
Sexual violence can be found across all sections of society, irrelevant of gender, age, ability, religion, race, ethnicity, personal circumstances, financial background or sexual orientation.
NB: “Adult Safeguarding: Prevention and Protection in Partnership” does not include self-harm or self-neglect within the definition of an ‘adult in need of protection’. Each case will require a professional HSC assessment to determine the appropriate response and consider if any underlying factors require a protection response. For example, self-harm may be the manifestation of harm which has been perpetrated by a third party and which the adult feels unable to disclose.
There are related definitions, which interface with Adult Safeguarding, each of which have their own associated adult protection processes in place.
Domestic violence and abuse is ‘threatening, controlling, coercive behaviour, violence or abuse (psychological, virtual, physical, verbal, sexual, financial or emotional) inflicted on anyone (irrespective of age, ethnicity, religion, gender, gender identity, sexual orientation or any form of disability) by a current or former intimate partner or family member’.
Domestic violence and abuse is essentially a pattern of behaviour, which is characterised by the exercise of control and the misuse of power by one person over another. It is usually frequent and persistent. It can include violence by a son, daughter, mother, father, husband, wife, life partner or any other person who has a close relationship with the victim. It occurs right across society, regardless of age, gender, race, ethnic or religious group, sexual orientation, wealth, disability or geography.
The response to any adult facing this situation will usually require a referral to specialist services such as Women’s Aid or the Men’s Advisory Project. In high risk cases a referral will also be made to the Multi-Agency Risk Assessment (MARAC) process. Specialist services will then decide if the case needs to be referred to a HSC Trust for action under the safeguarding procedures. If in doubt anyone with a concern can contact the Domestic and Sexual Violence helpline (0808 802 1414) to receive advice and guidance about how best to proceed.
Human trafficking/Modern Slavery involves the acquisition and movement of people by improper means, such as force, threat, or deception, for the purposes of exploiting them. It can take many forms, such as domestic servitude, forced criminality, forced labour, sexual exploitation and organ harvesting. Victims of human trafficking/modern slavery can come from all walks of life; they can be male or female, children or adults, and they may come from migrant or indigenous communities.
Hate crime is any incident which constitutes a criminal offence perceived by the victim or any other person as being motivated by prejudice, discrimination or hate towards a person’s actual or perceived race, religious belief, sexual orientation, disability, political opinion or gender identity. The response to adults at risk experiencing hate crime will usually be to report the incident to the Police Service.
4.1 Where might abuse occur?
Abuse can happen anywhere, including:
4.2 Who Can Abuse?
An abuser can be anyone who has contact with the adult at risk – it could be a partner, spouse, parent, child, relative, friend, main carer, informal carer, a healthcare, social care or other worker, a peer, neighbour or, less commonly, a stranger.
Professional abuse – The misuse of power and abuse of trust by professionals, the failure of professionals to act on suspected abuse/crimes, poor care practice or neglect in services, resource shortfalls or service pressures that lead to service failure and culpability as a result of poor management systems. Possible signs of professional abuse include:
Peer abuse– the abuse of one adult by another within a care setting. This can occur in a group or communal settings, such as day care centres, clubs, residential care homes, nursing homes or other institutional settings.
Stranger abuse – the abuse of an adult by someone they don’t know such as a stranger, a member of the public or a person who deliberately targets adults at risk.
Section 5: Concerns and Disclosures
5.0 How to Deal with a Concern
When there are concerns or where a disclosure or allegation is made people often feel anxious about passing on the information to anyone else. Concerned individuals may ask themselves, ‘What if I’m wrong?’ and this may hold them back from taking action.
It is important for staff and volunteers to know that they are neither responsible for deciding whether abuse has occurred or not; nor are they responsible for conducting any investigations (this is the role of the Health & Social Care Trusts and the PSNI).
However, they do need to pass on any concerns they have through the Adult Safeguarding reporting procedures. It is crucial that staff or volunteers do not attempt to deal with the situation alone.
5.1 How can you be alerted to signs of abuse or neglect?
There are a variety of ways that could indicate to you that an adult is suffering harm:
Being alert to potential abuse plays a major role in ensuring that adults are safeguarded and it is important that all concerns about possible abuse are reported.
5.2 What if an adult at risk discloses abuse?
In cases where an adult discloses abuse to a staff member or volunteer they should react appropriately, according to the following guidelines:
5.3 Checking Out
There may need to be some initial ‘checking out’ with the adult who has disclosed information to you in order to ensure his/her safety, for example, if a staff or volunteer member notices a bruise on a vulnerable adult’s arm, it would be appropriate to ask, ‘I see you have a bruise on your arm. How did that happen?’ However, be careful not to start investigating.
It is important that staff and volunteers understand the clear distinction between ‘checking out’ and investigating, this will be covered in safeguarding training.
Staff and volunteers should not begin to investigate alleged or suspected abuse by asking questions that relate to the detail, or circumstances of the alleged abuse, beyond initial listening, expressing concern and checking out.
5.4 How to React and What to Do
There is not one simple set of rules to follow in responding to these situations, but in general:
It is important that staff and volunteers are aware that the first person who has concerns or encounters a case of alleged or suspected abuse is not responsible for deciding whether or not abuse has occurred (this is the role of the appropriate authorities).
However, staff, volunteers and others do have a duty of care to report any suspicions they may have with regard to the abuse of an adult at risk to allow appropriate action to be taken.
Section 6: Procedures for Reporting and Recording
6.0 Reporting and Recording Procedure/Action
All concerns, disclosures, allegations and suspicions should be reported to the Safeguarding Officer/ Adult Safeguarding Champion and recorded on the Adult Safeguarding Report form (Appendix 3).
We recommend that ‘if in doubt, report it’ to the Adult Safeguarding Champion.
There may be emergency situations where it is appropriate to contact social services/PSNI/seek medical attention immediately.
Whatever the circumstances of the concern, disclosure, allegation or suspicion, it is vital that the staff member/volunteer records the details and reports to the Safeguarding Officer /Adult Safeguarding Champion (or deputy) without delay.
The Trust/PSNI may decide that not every report merits a full investigation. Individual reports may be accumulated to build a picture about a particular situation. It may be that a report by a Rosie’s Trust volunteer/employee provides the necessary or decisive final piece of information to enable the Trust or PSNI to investigate further and decide on what appropriate action to take.
Rosie’s Trust Safeguarding Officer will discuss referrals with the HSC Trust or PSNI where appropriate, particularly with regard to the sharing of information.
Confidentiality of the vulnerable adult, their family and carers, staff members and any alleged perpetrator will be protected at all times, any referrals securely stored and information regarding an adult safeguarding referral will be on a ‘need to know’ only basis.
6.2 Responding to Allegations or Concerns About a Member of Staff/Volunteer:
The following procedures should be followed in each situation:
Reporting Procedure – Allegations of Abuse against staff member or volunteer
|Allegation of harm/risk of harm substantiated – individual removed from regulated activity.||Refer the individual to the DBS and if relevant, inform appropriate professional body|
|Allegation of harm/risk of harm substantiated – individual reinstated to regulated activity.||Appropriate disciplinary sanction should be applied, training/retraining undertaken, appropriate support and supervision provided. If relevant, inform appropriate professional body|
|Allegation of harm/risk of harm unsubstantiated – ongoing concerns, e.g. practice concerns.||Staff member should be offered additional support, training/retraining and supervision if necessary. If relevant, inform appropriate professional body.|
|Allegation of harm/risk of harm unsubstantiated – no ongoing concerns.||Staff member should be offered additional support, training/retraining and supervision if necessary.|
Guidance taken from Volunteer Now: Keeping Adults Safe: A Shared Responsibility
Any disciplinary investigation will be carried out by the Trustees of Rosie’s Trust.
Whistleblowing occurs when a member of staff or volunteer raises a concern about misconduct, illegal or underhand practices by individuals and/or an organisation; or about the way care and support is being provided, such as practices that cause harm or risk of harm to others or are abusive, discriminatory or exploitative. This will include situations where a staff member’s or volunteer’s concerns are not acted upon by the Adult Safeguarding Champion or appointed person, or Head of the organisation.
Rosie’s Trust is committed to enforcing the highest possible standards of conduct, openness, honesty and accountability. We take poor or malpractice seriously and have clear reporting procedures so that staff or volunteers can raise concerns quickly and appropriately.
Staff and volunteers have the option to raise concerns outside of line management structures where necessary.
Section 7: Code of Behaviour
This Code of Behaviour is to help minimise the opportunity for adults to suffer harm and to help to protect staff and volunteers by ensuring they are clear about the behaviour that is expected of them and the boundaries within which they should operate.
It sets out an expectation that everyone in the organisation and everyone who uses our services should relate to each other in a mutually respectful way.
As this Code of Behaviour is a living document it will be reviewed on a regular basis to take account of situations arising for the first time, for example, in relation to new technology and at least once every three years.
7.0 Positive Behaviours
Rosie’s Trust is committed to working in partnership with our beneficiaries in a mutually dignified and respectful way. We aim to help and assist individuals who find themselves unable to care for their companion pets as a consequence of advancing age, terminal illness or the impact of acute cancer treatment. We will help these individuals regardless of gender, race, religion or sexuality.
We will operate a person centred approach putting our beneficiaries and their pets at the heart of what we do.
Our behaviours will reflect the values and principles set out within Section 1 of this policy.
7.1 Behaviours Which Should Be Avoided
These refer to behaviours that staff / volunteers may slip into through lack of experience or training. While not intentionally harmful, such behaviour might be misconstrued, which ultimately could lead to allegations of vulnerable adult abuse being made.
If it is unavoidable or necessary, these kinds of behaviours should only occur with the full knowledge and consent of a line manager and where an appropriate record is maintained.
7.2 Unacceptable Behaviours
Unacceptable behaviours are those that should always be avoided in the interests of the safety of Adults at risk, staff and volunteers
For example, a staff member or volunteer should never:
7.3 Diversity and Additional Care and Support Needs.
Staff and volunteers should:
7.4 Guidelines on the Handling of Adults at risk Money
Occasionally our beneficiaries may require our staff / volunteers to get pet food or take the animal to the vet – which will involve handling money. All staff and volunteers must adhere to Rosie’s Trust policy on ‘Handling Service Users Money’
Staff and volunteers should:
7.5 The Use of Technology, Including Photography.
New technologies, such as social networking websites and mobile phones, can be misused by those who are intent on harming or exploiting adults at risk.
Staff and volunteers should:
Where adults at risk are aware of the dangers associated with new technology, such as social networking sites and the internet, they may tell someone if they encounter anything that makes them feel unsafe or threatened; this should be treated as a ‘disclosure’.
7.5 Breaching this Code of Behaviour.
Staff members and volunteers should understand that:
Section 8: Guidelines for Sharing Information
8.0 Confidentiality and Information Sharing
8.1 Confidentiality must be maintained for all concerned.
8.2 Information will be handled and disseminated on a need to know basis only e.g. Safeguarding Officers, HSC Trust, PSNI, the vulnerable adult, courts and relevant staff.
8.3 Recorded information will be stored in a secure place in line with data protection laws (e.g. that information is accurate, regularly updated, relevant and secure).
8.4 If enquiries arise from the public or any branch of the media, staff must not make any comments regarding the situation and all queries are referred to the Trustees.
Freedom of Information requests regarding Safeguarding reports will be dealt with by the Trustees on a case-by-case basis; however, it is likely that such requests will be refused due to the extremely confidential nature of the information sought.
8.5 Information on Rosie’s Trust complaints procedure is available on request.
Appendix 1: Designated Safeguarding Officers/Adult Safeguarding Champion
|Adult Safeguarding Champion /Designated Safeguarding Officer
|Jayne Mc Stay
|Deputy Safeguarding Officer
The role of the Adult Safeguarding Champion is:
Appendix 2: Reporting Procedure- Flow Chart
Taken from guidance by Volunteer Now “Keeping Adults Safe: A Shared Responsibility”
Adult Abuse Report Form
Please answer all relevant questions as fully as you can.
|Name of Adult|
|Age/Date of Birth|
|Names of carers (if known)|
|Home address (if known)|
|Please complete those sections below that are relevant.|
|1. Disclosure by adult at risk|
|When was the disclosure made (dates and times)?|
|Who did the adult make the disclosure to?|
|What did the adult actually say?|
|Describe any signs or indicators of abuse (with times and dates)|
|Has the adult alleged that any particular person is the abuser
(if so, please record details and the relationship, if any, to the adult below)
|3. Concerns expressed by another person about an adult at risk|
|Record the concerns that were passed to you (with dates and times) and if possible ask the person who expressed the concerns to confirm that the details as written are correct|
|4. Details of any immediate action taken, e.g. first aid, etc|
|5. Has the adult expressed any reservations about you talking to your Line Manager/Adult Safeguarding Champion/appointed person about the matter?|
|6. Does the adult have any particular needs, e.g. communication, etc?|
|To be signed by the person reporting the concern|
Appendix 4: Useful Reading
Appendix 5: Safeguarding Aide Memoire